Everything You Need to Know About Neural Networks and More

Human beings are unique. We have the capacity for imagination, abstract concepts, and ability to empathize with others. The human brain is the powerhouse behind all of this. Because of its great power, technology has tried to emulate its capabilities, leading to artificial intelligence (AI) and neural networks. Continue reading Everything You Need to Know About Neural Networks and More

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Conversational Analytics: A New Way to Engage

Everything we do revolves around communication. Now, with conversational analytics, we can ask questions of databases using natural language and gather data from chatbot interactions, opening up a new realm of insight. What implications does this have for your business? Continue reading Conversational Analytics: A New Way to Engage

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How to Transform from Blackbox to Transparent AI

If a stranger approached you and informed you that it would begin to rain in exactly 2 minutes, so you had better take out your umbrella, without any knowledge of their qualifications or how they arrived at such a conclusion, would you believe them? Probably not. On a basic level, this is the problem with blackbox artificial intelligence (AI) and the fuel driving the move … Continue reading How to Transform from Blackbox to Transparent AI