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Conversational Analytics: A New Way to Engage

Everything we do revolves around communication. Now, with conversational analytics, we can ask questions of databases using natural language and gather data from chatbot interactions, opening up a new realm of insight. What implications does this have for your business? Continue reading Conversational Analytics: A New Way to Engage

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How to Move Toward the Smarter Packaging Solutions Customers Want

Today, you can buy almost anything online. With the increased reliance on e-commerce and the shipping industry, packaging companies have started introducing solutions to better monitor and preserve sensitive products. Collectively, this technology is called smart packaging. Curious about how to fit smart packaging into your current line of packaging products? Continue reading How to Move Toward the Smarter Packaging Solutions Customers Want